Originally Posted by
ZzzzX
It can't be random. If multiple orders are going to the same address or frequent orders are placed, there must be a threshold of some kind that you reach and an order is denied. Multiple cards? Multiple orders? Amounts over a certain threshold? Who knows? I doubt web orders are scrutinized by any human. Unless someone works for Amex and can tell us otherwise, that's my theory.
If people are getting calls from CS then their orders are being seen. Must be some threshold triggers then monkey involvement.