FlyerTalk Forums - View Single Post - Can the Front Desk see differences in the same Status?
Old May 21, 2014 | 10:42 am
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SkiAdcock
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Originally Posted by Xialater
Was travelling this week, checked in with a coworker who is going through the "touch of gold" challenge. He checked in just after me due to the lines, and somehow he managed to get a higher floor location room, with a king, while I was 2 floors lower with 2 double beds (reservation was for a king) as a Platinum member - Makes NO sense at all.
First, Welcome to Flyertalk!

Second, invoke the guarantee. If your reservation had your Platinum # on it & it said you had a king the property owes you $100. Collect it before you check out.

BTW - your title doesn't make sense since gold & platinum are not the same status. It should be why did the gold get the king & not me?

Cheers.
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