Originally Posted by
AnthonyGT
Their software won't handle the CP at this point. You have to call in and have a rep add it. At least, that's what they told me when I had the same problem.
I added my companion to nonstop MDW-CUN and CUN-MDW flights without any problems this morning. They are for flights in December. I received confirmation emails for the companion with confirmation numbers. However, it has been over an hour and I still do not see the companion listed under the "My Travel" tab on my account (usually the companion shows up in about five minutes). I'm pretty confident everything is fine since I paid the taxes/fees and have a confirmation number for the companion, but I'll probably call in if it doesn't show up in another day or two.