Originally Posted by
cbn42
For certain providers, you can book on Kayak. You fill out the form on Kayak's website, and it passes on your information to the travel agent. It says something like "you are booking on Kayak, but customer service will be provided by Vayama".
I've been consulting Kayak for several years (though I find it is not authoritative and I cross-check other sources including Expedia before buying from the actual provider) and I've never, ever seen that.