Hi Ben.
This is my first year flying AC. I'm a British student studying in Newfoundland, and amazingly because of various things I've had to fly back for, I'm embarrassed to have calculated I'll be 50k by the end of October. Thank god the superfluous flights I didn't want to take I didn't pay for
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That might be good news for you, but I have an issue. While I prefer AC, I will only fly you 3 out of the 4 seasons. As a flyer, really I want minimum fuss, to get from A to B, and if something goes wrong for as easy a possible solution and solution that doesn't kill my wallet to be found.
Unfortunately, living out on the rock means in winter, a lot of flights are delayed and cancelled and I had first hand experience last January, when I was stuck in Toronto for 3 days.
I flew Transat from London to Toronto and then WJ for the onward portion. A couple of my best uni friends were flying AC on what was supposed to be the same day as me. I was put in a hotel straight upon first cancellation, no questions asked with meal vouchers, and it's where we stayed for 3 nights in the end. My friends got limited assistance, and left Toronto with an enormous hotel bill. When the airport at St. John's was re-opened, WJ charted 3 flights on the same day to take the huge backlog of people home. AC left people waiting some people waiting another 3 days before getting them home, because all flights were full.
I just want to ask how you feel about the statement that "if something goes wrong, WJ will look after you, AC don't".
And also, how you feel about myself personally feeling I can't "risk" flying Air Canada between late November and mid-March, given as a student I can't afford nasty surprises in terms of hotel bills that aren't covered by savings, or business expenses etc.
Advanced regards for any observations
