Barclay
Thanks again, some additional questions please:
1) When you mention "Barclaycard Arrival Plus World Elite upgrades workflow: if a fee cardholder calls in about upgrading to World Elite MasterCard status, please follow the upgrade steps" but it doesn't specify anything else.
Do you mean we should be calling back in and once again requesting World Elite, even if we have already and they are saying no and just sending regular card ?
2) Which is the best channel for us to continue to share feedback, CSR via phone, SM or twitter callback ?
Thanks again
Originally Posted by
Barclay123
No info on the no fee card right now, the focus is the fee.
I think they are worried about mass closures and the risk people won't bother reapplying or getting declined and thus lost business. No additional updates but my personal guess is this week they should reach a remedy or decision. I would keep the pressure up, the implementation of the upgrade occurs on 5/28 so still time to expand the upgrades to include more accounts.
"Barclaycard Arrival Plus World Elite upgrades workflow: if a fee cardholder calls in about upgrading to World Elite MasterCard status, please follow the upgrade steps" but it doesn't specify anything else. I think they will add the option soon.