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Thread: Hilton Manually Deducted Points for a Free Night Certificate Stay
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Old May 20, 2014 | 9:23 am
  #11  
Need
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Join Date: Jan 2003
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Originally Posted by msmont
2) I don't like the fact that points can disappear out of my account without showing the the activity log
3) For the life of me I can't remember how many points I'm supposed to have and I don't know if they took 100k points out for both rooms or only 50k for the one room. I know, I know, what kind of FT member am I if I don't know my exact point balance. The lady on the phone said it was only 50, but I'm not so sure. Trying to find something in an email that might have a balance on it.
Use this link to find your redemption history. I use it all the time just to check if they decided to mysteriously take out my points:

https://secure.hilton.co.uk/HiWayWeb...ernate_hhonors
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