Originally Posted by
CJKatl
Offer it and accomplish it. I've never had to ask a Hilton, Starwood or Holiday Inn property to fix the room because it wasn't done correctly. If the other chains can accomplish this, Marriott should be able to do this, too.
You should post it (again) on Insiders. Then the new Marriott person can say thanks for that, let me pass it along to our team, they read everything & want to know, but Marriott's a big chain & change isn't always timely
Cheers.