Originally Posted by
Guy Betsy
Update : Overall I like UL. They were very hospitable - more so than BA when I asked for tea, and they asked 'One lump or two'. You certainly don't get that sort of service even in CW on BA anymore.
UL is a good airline for service and they are trying hard to impress since joining OW. They have reasonably good fares that's good for BA's Tier points accrual for those who want it. But for better service, there's QR.
I've only flown through CMB about ten times - half with UL, half with other airlines, mostly in J class - and have never had much success with flights being on-time.
That said, I have found UL's on-board service to be more pleasant that QR, even if the latter gets higher marks in every other in-flight category.