Originally Posted by jfwr9

Thank you Redwood. You have a very beautiful country and I loved my time there.

I agree wholeheartedly with what you said and appreciate your advice.

They have officially now filed an insurance claim with Visa. I am not sure how this affects me, but I did email Visa the pictures of the car showing there is no damage, as well as my account of what happened.

Economy Rent A Car went as far as to add erroneous details to documents I had already signed. They added an "estimate for repairs" for 1,500,000 colones after the fact on the document dated 4/22.

What's worse, is they appear to have forged an imprint of my credit card with the final cost of repairs. This imprint for the actual cost of repairs (1,112,557) is dated 4/22 and supposedly has my signature. The actual invoice from the repair facility is dated 4/28, for 1,112,557 colones.

They towed the car on 4/22 around 11:00pm. It was far too late for anyone to give any estimate, let alone do any repairs. I returned to the United States the very next day. So it is impossible that I could have signed an estimate for repairs, or a credit card imprint for the final amount of repairs on 4/22. The obviously did all this after the fact, fraudulently.

So far my credit card has not been charged for anything except for the initial rental, which I've disputed with Chase due to my poor experience and their lack reparation. This insurance claim appears to be an attempt at a money grab from Visa, but I am not going to let them get away with it.