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Thread: Hilton Manually Deducted Points for a Free Night Certificate Stay
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Old May 15, 2014 | 3:05 pm
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slocouple
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Originally Posted by Alphatmldr
Finally I got the points back! I was about to give up but then I said shouldn't I have received an email if I actually made a modification to a premium room. They said yes and found there wasn't one and admitted it was a system problem which I had been saying to 5 different people over a span of 3 hours today.

Looks like no one really cares here though
I care. Please continue to post stuff like this. Just 'case no one has anything helpful to add doesn't mean they don't feel your pain. :-)
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