FlyerTalk Forums - View Single Post - Downgrade from GF due to change of equipment
Old May 14, 2014 | 1:43 pm
  #7  
XCstud
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Join Date: Jan 2013
Location: Houston
Programs: UA - 1K, All Accor - Platinum, Marriott - Gold, Hilton - Gold, Global Entry,
Posts: 658
Originally Posted by UA-NYC
Fairly shocked they put up a fight over the mileage difference, that's the baseline you get back...but at least they made you whole.

You're not missing much - you're not even in the air for ~7 hours, and the F&B is barely any different. And we know of course there's no GF lounge in EWR to enjoy anyway.

Would only switch to a connection if you could get LH F via FRA/MUC once within 15 days.
This is a great example of what's wrong with UA. Refunding the mileage difference ought to be a no brainer. If they really want to be flier friendly, they should do things to help the customer. #flierfriendly
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