I noticed that too. Annoying.

Anyway, to update - arrived at Gatwick on Monday. It turns out that were three reservations for me in the system! Agent asked why I'd booked three...

I explained that the first reservation must have been the initial booking that wouldn't complete and asked me to call Hertz to verify my status. The second was a cancelled booking (the one that I'd made over the phone) and the third was probably the final one that I made when everything seemed to go through as normal.

I checked my credit card today and I'd been charged for all three reservations. Called Hertz UK. The second booking had been refunded but it hadn't hit my account just yet. There was nothing that they could do about the first reservation as this was Hertz Australia. They gave me the telephone number of Customer Services and told me to call Australia. I had no reference regarding this booking. I never received a confirmation email, however, the agent provided those details today.

I've set the alarm for 2:00 am.

Palmer