Originally Posted by
allset2travel
AA should have alerted you of the flight cancellation, and offered to rebook you on the later flight.
I think BA was correct in referring you back to AA for rebook (I assume AA was the ticket issuer). Fortunately you did not have to wait too long for your later flight, less than 2 hours, between AA6446 (BA56) and AA6444 (BA54). So you didn’t get to fly A388, but got stuck with the old 744? Oh boy!
Did you make your connection at LHR?
Thanks!
I often find that AA code-shares are expensive so I have little experience with them, and am surprised that the agreement between the marketing and the operating carriers doesn't include irrops protection. As you describe it, I should have learned that AA had already rebooked me on the later flight, subject to subsequent modification if that didn't suit my needs. Annoying and scary that no one at DFW did anything.
I'm pretty sure BA hadn't started their 380 service from JNB at the time, but I rather like the 744 (except perhaps the noisy nose-gear extension). Airlines like the newer designs because they're cheaper to operate, but pax put themselves at schedule risk because of early reliability issues, and safety risk because of design oversights (e.g. B787 batteries, A380/RR engines) so I let others participate in the beta testing.
No cnx problems; I try to be very generous with timing coming off a long-haul. Although I've since booked JFK-LHR-DUB with just 60 minutes. That's not likely to happen even though it met MCT, but the consequences are nothing. Interestingly, I needed to book pax on two pnr's and the ba computer wouldn't allow less than 120 minutes for the second one.