FlyerTalk Forums - View Single Post - What Service Breakdown is Exactly CX Up to ? [vs QR to DOH]
Old May 14, 2014 | 5:05 am
  #40  
iten
15 Years on Site
 
Join Date: Apr 2009
Location: Hong Kong / Shanghai
Programs: CX DM, Mileage Plus
Posts: 56
Originally Posted by ssw207
The first thing I would cut for CX is giving DMs in Y bottled water. This is such HK mentality of "cheap and petty favors" ("小恩小惠" in Chinese) which yields little results, and it looks really bad for the GOs and SLs. QR, for their VIPs, have a bunch of BMW 7-series at DOH for transfers to the terminals. I would surely prefer a bimmer/buggy ride versus a bottle of water. I have my flame suit on as many DMs would fiercely disagree that without their French water they will lose their prestige in the lowly Y cabin.
ssw207, are you talking about me?
iten is offline