Earlier on this forum there were people complaining about long hold times. Yesterday I tried dialling in and literally watched an upgrade spot disappear before my eyes while waiting on hold.

Today they aren't even bothering. You just get a message saying there are extremely high call volume and they hang up on you.

You would think a business having customers trying to give them money might consider that a good thing rather than a bother to be dealt with.

Maybe twitter will be a better way to reach them.