FlyerTalk Forums - View Single Post - Emirates, worst service even before the flight. Advice needed.
Thread: Emirates, worst service even before the flight. Advice needed.
View Single Post
Old May 12, 2014 | 5:08 pm
  #8  
Out1and3r
 
Join Date: May 2014
Posts: 5
Originally Posted by Havoc10G
Sounds completely bizzare. You should complain to EK as a first step documenting what happened and what you want for the trouble. Did you book directly with EK or through a travel agent?
Hi. I tried complaining in Auckland office and by phone. When I called support they said that they are very sorry but can't do anything for me and I have to pay cancellation fees anyway. When I came to Auckland office they said that I should read the small text at the bottom and company can do such shifting without a notice. And said that MAYBE they can move the dates to October for free... I also tried to describe my problem on Emirates facebook page but they just ignored me...
Is there any other way I can write a complaint?
Out1and3r is offline  
Reply