FlyerTalk Forums - View Single Post - Aloft Silicon Valley, CA (formerly W Silicon Valley) [Master Thread]
Thread: Aloft Silicon Valley, CA (formerly W Silicon Valley) [Master Thread]
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Old May 12, 2014, 10:37 am
  #6  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by yvr76
This property used to charge for receiving packages when it was a W. Can anyone who has stayed there confirm that incoming packages are now complementary?
I don't think the package handling policy changed when the brand switch occurred. I found this on the Aloft Silicon Valley Announcements page:

Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

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