I had a stay this weekend where a portion of the hotel experienced a power outage. This was clearly an internal issue as full-power was available throughout the area, and even in the other half of the hotel.

The issues in our room for over 8 hours, and during a time where we were trying to get ready for a formal event were:

- Air Conditioning out
- Cold water only
- TV/Wifi out
- One working power outlet for the room
- One working light in bathroom, one working light in the room
- Breakfast was dry goods only

CSR said they would forward the issue on to the hotel and offered me 1,000 points. I wasn't able to speak with the GM during my stay and received no pro-active response from them. Hotel was 100% full (small town, big event) so there was no prospect of moving us to another room.

Maybe I'm missing something, or have become pretentious, but when a room is lacking A/C, hot water, and power...it really isn't a hotel stay and I assume the remedy to be greater than 1,000 points?