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Old May 9, 2014 | 8:21 am
  #8  
nux
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Join Date: Jun 2012
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Originally Posted by layz
Not so obvious, the UK number should reroute to another open callcentre when the UK one is closed (or exceptionally busy).
Yes I agree it should.

It is amazing that an airline as large as BA still does not have proper 24/7 call centres.
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