Originally Posted by
Jasper2009
According to the authors of the "study" - yes.
Based on my euqally unscientific experience of booking thousands of award flights per year - AC is pretty average, not great, but far from the worst.
Basically making a broad statement doesnīt make a lot of sense - are we talking about NA or intīl flight? Y or J? off-season or peak season? ex-hub flights ex non-hub flights?
All these types of surveys seem to have inherent flaws. That is why I love it when people like Jasper2009 weigh in, he can speak with some comparative experience, scientific or not.