FlyerTalk Forums - View Single Post - WSJ: Best and Worst Airlines for Award Travel

May 8, 2014, 4:03 pm

#4

Kacee

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Quote:

Originally Posted by channa

This study is more a rating of the website usability than anything else.

Look at the spread between UA and TACA. The currency is much the same (yes there are some restrictions here and there that make things different), but they have much the same availability, but with TA's crappy website, you have to call.

Same with US -- they were the same currency as UA for the most part (up until 3/31), and now they're more or less the same currency as AA. The US website just sucks.

I'm not sure what the methodology details are, but I'm also doubting some of these numbers.

When US was part of *A, it tended to offer better domestic availability than UA on most routes.

And I'm really questioning the 71.4% figure for UA. Certainly does not square with my recent award search experiences. Are they counting standard awards or something?

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