Originally Posted by
elva
Submitted a claim 5 days ago. Check-in & cancellation cutoff is tomorrow. No reply so far. Is this their new strategy to deny claims, by just ignoring them?
I'm in the same boat, submitted last Friday, check-in is tomorrow. I called their 1-800 number and was told they had no ability to look into the status of my claim and that I should fill out the best price guarantee form and in the comment section ask for an update. I haven't received a respone from that.