FlyerTalk Forums - View Single Post - Minimum Connection violated at Heathrow (Disaster waiting to happen)
Old May 7, 2014, 8:53 pm
  #6  
channa
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Originally Posted by kenn0223
When is your trip? I believe all the star alliance carriers are consolidating into one terminal in the near future at LHR.
Yes, so if you want the nonstop, try to change it now before that happens.

The OP seems to be taking some responsibility for this. I wouldn't -- the computer is supposed to check MCTs and make sure they're valid, and not let you book something that's not valid. If it did, it's not the customer's fault, it's the person who programmed the computer (UA).

If you can convince an agent that the connection is not allowed, maybe they'll open space on MUC-EWR nonstop for you.

I have a flight coming up where a schedule change made a domestic connection illegal. The idiot back office schedule change gremlins reissued the ticket and did not catch it (SHARES doesn't validate these things like the old Apollo did). I'm holding that in my back pocket so I can retain refundability of that ticket or change to something else later.

CO's crappy systems and processes can work to your advantage.
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