Originally Posted by fairviewroad

So I guess it depends on when ANC's anecdote happened in terms of whether the FA was following company policy or enforcing a personal belief system (or simply didn't get the memo and made an honest error).

ANC's only clue as to the year is that the passengers were "two US soldiers returning from Iraq" which only narrows it down to, well...I guess it doesn't narrow it down very much at all.