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Thread: weird segment in reservation
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Old May 6, 2014 | 5:07 pm
  #8  
Volga981
 
Join Date: Sep 2013
Programs: Mileage Plus: Platinum; Enterprise Plus: Silver
Posts: 106
Originally Posted by Axey
This is a retention segment to keep the PNR from expiring. Some old-school agents still do this to keep the PNR history intact - usually when some sort of manual exchange has been done.
I experienced this before, thank you for explaining!
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