Originally Posted by
Billy Mumphrey
I think it depends on the problems. If they were operational issues about the flight, I'd go to AF. If it related to a billing issue or SkyMiles credit, or anything requiring changes to your itinerary, then go to Delta.
I've found AF difficult to contact via the web form, but if your problem is simple calling would obviously be preferable.
I've found that speaking with people there can be challenging as well, so written is prob. the best option. So if web contact is problematic, is there a snail mail method of contact?