Originally Posted by
pewpew
Two things:
1) The key words are "in accordance with IATA Resolution 735D". I'm pretty sure 735D refers only to interruptions after travel has commenced.
2) If multiple people are traveling together, then work to reaccommodate everyone together so that you have the same length of stay. AC's policy is to allow for that the length of stay to be preserved.
If it helps, page 122 of
http://services.aircanada.com/portal/rest/timetable/pdf has AC flight numbers for flights ex-SJC which would allow you to build a route. AC4410, e.g., is SJC-LAX. I don't see anything from LAX/SFO-NYC, unfortunately.
Hm. Interesting about 735D. I guess I should read that more carefully. The tariff rule 85(c) however, as I read it ... apply to schedule changes.
Thanks! I found AC4410 on KVS, but the agent could not see it. She did see AA 2582/US 3085 though, and offered me that option.
In fact, many of the AC marketed #s she could not see apparently, for example, I asked her to look up AC 5386, from DEN-ORD. She couldn't see it, until she tried to route our flight to Calgary.
I think some people here might think I'm being unreasonable (and they're in their right to think that), but the point here is to figure out exactly what AC's policy is. I'm trying to figure out what I have a right to, not what is convenient for AC. It is clearly spelled out on their tariff and in the SKCH pdf, but it seems that agents have inconsistent and often wrong interpretations of what the policy actually is, and even people on FT have different opinions.
It's been an interesting exercise so far, in part because it's my first dealing with AC, and it's interesting to contrast with UA, AA or even WN.