Originally Posted by
canadiancow
Your issue is that you want to earn more miles by extending the routing. I've also had my file annotated, in Tampa, to not allow this.
On the phone with the supervisor right now. That was definitely the error I made, and now that it was notated on the account, it seems like it will be very hard to change that. I told the supervisor that the SJC-LAX-JFK-YYZ option is more efficient. She said that she couldn't authorize it because of the miles, when I only mentioned to the previous agent (I complained that the SFO direct routing had less miles than my original routing). She must have picked this us from the notes. So I would suggest anyone in a schedule change situation make sure never to mention miles.
Originally Posted by
tireman77
I think they offered reasonable alternatives. I understand the OP wants to maximise their miles, and try the ps, but would you expect AC to route you SFO-NRT-SIN-IST-CDG all in J because a DEN-YUL flight was cancelled? I know my example is an exaggeration, but where's the line?
No, but I would expect them to route me in a way that would prevent a forced overnight, even if that required another carrier. Which doesn't seem to be the case at AC. I don't think a forced overnight is a reasonable alternative.