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Old May 4, 2014 | 3:49 pm
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Originally Posted by YuropFlyer
And be aware that LX often even forces people with carry ones that actually FIT their website description to gate-check your luggage, even if you're SEN/HON. So, even if your luggage fits the weight and size, you might be forced to give it to the belly of the airplane for the flights duration.. the "metal racks" they have around everywhere are SMALLER than what their official dimensions is.

Just for comparison, I was allowed through the "check area" in KUL with Air Asia as my luggage fit their metal rack, but LX denied to take the very same hand luggage on board more than once because their racks are smaller than their size limits.. it's really annoying and I've already written to them about it, without any reaction..
Will they make you pay if it doesn't fit?
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