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Thread: "Protected' on a flight - YHZ v. YYZ concierge
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Old May 4, 2014 | 7:56 am
  #11  
jautis
 
Join Date: Sep 2011
Location: YXU
Programs: AC-SE
Posts: 88
Originally Posted by Sopwith
I've also heard this "protected" story before, and never really figured out what it means. If they use the term in the same fashion as they use the term "confirmed", what it actually means is, "you are protected unless we decide to unprotected you".
AGREE! Why I shared this is so other folks when feeling warm & fuzzy after being told they are protected, might ask a few additional questions to align their expectations with reality.

Or, to confirm that YHZ concierge are behind the curve and should not be trusted as competent.
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