Originally Posted by
swajames
Couldn't disagree more - umaa83 had it exactly right. Those BA J seat configurations are an abomination. When the seats are even close to flat you will have to crawl over or be stepped over. An absolutely abysmal configuration design. I've personally flown via SFO/LAX/LHR on a number of occasions to take the 77W or taken Virgin Upper Class rather than take the BA from SFO to LHR as I find BA J to be an absolute mess in terms of their ridiculous seat configs.
One last thing that I can't stand about BA which I'm surprised no one else mentioned is that if you don't have OW Sapphire or higher status (Rubies get to select within 7 days I believe) or a full fare ticket, you have to pay to select your seats in J. This doesn't apply to me, but it does sometimes apply to me when I'm booking travel for staff members who don't have status. I find it borderline insulting that when purchasing such an expensive ticket I then have to shell out an additional $100,if not more depending flight duration, each way, per segment, for a colleague can sit by me so we can get some work done during the flight. I understand why they do it, but since I can't think of too many competitors that offer a superior product that also do it (looking at you EY/EK/SQ/CX), I'll take my business elsewhere. It must work out OK for them since they have kept the policy in place, but this guy takes his business elsewhere and that policy is one of the main reasons.