Originally Posted by
Behindthecurtain
Hi littlegirl. Nope, was told nothing at all before. Crew were not pleased with service, as they knew they were going to get moaned at providing a service more akin to Band 2 ET than WT..
I know that the cabin crew, that have operated these flights, are feeding these issues of passengers not being aware or properly informed about this, back to BA.
Other than apologise, I don't really know what to say about this.