Originally Posted by
PTahCha
Really? I guess you never had an IRROP with CA, where they refused to transport me to my final destination in a misconnection, and their baggage office lied to their own employees about my bag's status. It took 6 hours to convince them to put me on a flight back to the US. Absolutely ridiculous.
Had IRROPS with them, it was clumsy, but handled like any other airline would, and certainly better or at least the same that UA handles IRROPS for non-status people.
In the air, there is no comparison, they blow UA out of the water, especially in F and J. Even Y was pleasant enough.