Originally Posted by
gav0106
An interesting thought. There was another thread looking for people to do survey on certain airline and catering on certain flights, all seem to be Band 4 out of LHR, especially Russia etc. I wonder if they are putting these changes in, do the survey and then use this to prove one way or another if people actually care....just my train of thought
Probably not far wrong. "Our customer research told us that our passengers prefer a lighter food offering on shorter flights rather than a full meal blah blah"
All appropriate to the time of day, of course.
Lo and behold when the rather pants offering pictured above is served up, they can say "well that's what you told us is what you wanted."