Originally Posted by
DaviddesJ
Doesn't referring to people without your level of wealth or status as 'kettles' seem a bit misguided and narcissistic? I thought 'kettles' referred to those flyers without loyalty, i.e., exactly those flyers whom it is important for an airline to attract, the 'swing voters' of this industry.
kettles are unknowledgeable flyers who travel once or twice a year. They are NOT "High Value Travelers" They are not buying a M/E/U/H, let alone a Y/B or F. They are buying a S/T/L/K, and united hopes to charge them for a bag, "elite access" and perhaps an upgrade to E+ or a TOD to F.
They are my sister and brother in law. They travel once or twice a year, go with the family. They go to a web-sight and buy (at this point, given my advise on who has good service) AS, VX, or DL.