FlyerTalk Forums - View Single Post - QF22 NRT-SYD J catering downgrade - permanent? (vs JQ)
Old May 1, 2014 | 9:44 am
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LTN Phobia
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QF22 NRT-SYD J catering downgrade - permanent? (vs JQ)

It appears that Qantas has stopped serving dinner on QF22 from NRT to SYD.

The flight is at dinner time (1950 departure), and other operators on similar routes and time serve a full dinner, so why have Qantas decided that a very small bowl of soup noodles with not much else is enough in J? (It's not even a hearty bowl of noodles - it was more like a pretty plain soup with token amount of noodles.)

What baffles me in particular is that JQ "Business" catering is now far, far superior from NRT than on QF. You get a proper dinner, including an option for a steak etc.

I suppose QF won't be cannibalised by JQ in J due to lack of beds on JQ "Business", as I myself have avoided overnight JQ flights. But the difference in catering is stark. Despite not flying JQ overnight, I know the JQ catering as the return flight menu is printed on the same menu for the day flight to Tokyo, which I sometimes use.

JL used to do a mildly irritating thing called the "bistro menu" in J on this route where they served a relatively basic dinner with the entree and the main delivered on a tray at the same time, meaning by the time you have your main course it's no longer hot. However, they have had a big turnaround in catering on the route and they now do a "full dinner" (including a pretty fancy Japanese food), so to speak.

Although I have some issues with JL such as hot cabin at times, it is tempting me more towards flying JL than QF because I do not really feel like paying through the nose only to be given a small of bowl of noodles, and both beds are as uncomfortable as the other (sadly).

I'm sorry Qantas, I'm not on a diet, and I do not want to be forced onto a calorie-restricted diet. I would like an option to have a proper dinner on board if I am flying at a proper dinner time. Not a tiny little snack. Even European short haul carriers serve a hot meal on a longer flight in the evening. This is a long haul flight for which Qantas charge pretty handsomely.

It's one thing if they then served a hearty breakfast but it was just a very light "continental" type of breakfast.

Anyway, is Qantas running a trial with reduced catering on this route, or is is permanent?
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