Originally Posted by
divemistressofthedark
...called to inquire as to the status and first was told I had not declared it stolen (I had). Then they came back and admitted I had declared it stolen but somehow they had not reissued it. This was a Dillards department store Amex co-branded card
Note that this card is
issued by GE Capital Retail Bank, not by American Express. If I understand correctly this means that LWP did notify GECRB and they failed to act?