FlyerTalk Forums - View Single Post - Free not award

Apr 29, 2014 | 6:12 pm

#5

hobo13

Join Date: Jan 2005

Location: DEN

Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond

Posts: 6,443

Quote:

Originally Posted by Gold Passport Concierge

Hello XCstud,

Happy to help! The Endless Possibilities promotional free night awards are redeemable at a Category 1 to 4 location for a stay before 07/30/14.

If you would like to share the Hyatt location and the date, I will be happy to check for availability or answer your question for specifically by PM.

Thanks for choosing Hyatt. I look forward to further assisting you.

Safe travels,

Julie B--Hyatt Guest Relations

Quote:

Originally Posted by LIH Prem

Those free nights from the promo are capacity controlled.

But besides the cap controls which you might be hitting, I think there are some bugs and you might need to search 1 night at a time and call to book your award sometimes.

-David

Did the T&C say they were capacity controlled? Julie's post in this own thread mentions nothing of the sort. My expectation is that if there is a standard room available at a Cat1-4 Hyatt, you should be able to use one of these. Plain and simple. Anything less is a bait and switch.

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