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Thread: Gate control going automated
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Old Apr 28, 2014 | 7:42 pm
  #96  
SEMM
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Join Date: Feb 2014
Location: YUL/YVR/HKG
Programs: S100KMM,SPG Platinum,Fairmont Platinum
Posts: 514
Originally Posted by yvr76
Wow. What a fantastic way to alienate all but SE flyers. Automation is a great way to do upgrades, and initial handling of IRROPS, IDB, connections etc but to have no control afterwards?

What happens if you misconnect? You're at the mercy of whatever the system puts you on without being able to go to the connections desk?
At that point apparently you be directed to Customer Service by gate 20 in YYZ for example and they would handle it all.
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