FlyerTalk Forums - View Single Post - SWU Availability Showing on AA.com! (2013 onward; consolidated)
Old Apr 28, 2014 | 7:21 pm
  #118  
FullFare
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Join Date: Aug 2001
Location: San Jose, CA USA
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"System Upgrade Eligible" for some flights while using website

I had this happen to me recently. Just qualified for EXP this year (had fallen off last year due to extraordinary circustance). While looking for flights on the website, I noted that some had a designation "system upgrade eligible" next to them. Wasn't sure if it was because of what fare buckets were available for the flight or not. Most certainly, the majority of flights did not have this designation.

Anyone else had this? The use of the words "system upgrade" imply to me that this is directed at EXP's. Not sure if they know if it is an EXP that has logged in, or, if that is the case, then maybe they have a mechanism for promoting this to EXP's.

OTOH, I suppose it is a plus for EXP'ers who have EXP's to burn to know, right away on the website, if they can use the things for that flight. Saves a lot of angst and call-in time, I would think.

Thanks
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