Originally Posted by
f0xx
What's the cancellation policy with Hertz? (First time user)
The policy is only giving me "prepaid" reservation, not pay at counter.
Looking to book Manager Special at DCA, but if I don't get a car that I like from Carfirmation. I'll fall back on my full size Enterprise reservation. Just wanting to give Hertz a try.
In europe
If you pre pay and cancel it after more than 7 days there is a charge.
In The USA
Changes to a reservation must be done at Hertz.com using the "Modify/Cancel" option. Any changes to the reservation may impact the rental charges. If a prepaid reservation is cancelled more than 24 hours before the pickup time, a $50 cancellation fee will be assessed. If the prepaid reservation is cancelled within 24 hours before the pickup time, a $100 fee will be assessed. If the customer does not cancel the reservation prior to the time of pick-up and the rental vehicle is not picked up on the rental date, the entire prepaid amount will be forfeited.