Originally Posted by
thisismejerome
Its all sorted out now guys, I dont know how am I going to explain everything but one of his customer flew yesterday with the same situation as mine and it went well. on the airport the ground steward sort of recognized his ticket (which was booked by this TA) and gave him boarding pass for business class. but frankly, i still dont get it. but i had a conversation with his customer and confirmed that what the TA said were all true. so i guess this case is close now. i dont wanna ask how or why this and that happened. again thank for all your help! 
on the manage my booking section of the EK website it will state the ticket class ie chose your seat.
All my bookings allow me to select my seat and it is all in the class of travel I booked ie in Business it is business class seats or in First it is first class seats.