Originally Posted by
spineangel
Thanks.... weird though because after being told at check-in, there are NO upgrades available- I go my room, pull up Marriott.com- then my hotel, and see all kinds of upgraded rooms still available to reserve.
That is very, very common. What the corporation promise, the franchisee OFTEN don't want to deliver on.... Some properties get it, most don't without a fight. And there are 2 levels ahead of you, PLT and PLT Premier, I wouldn't expect anything as Gold.