FlyerTalk Forums - View Single Post - Crossover Rewards with SPG and the Delta SkyMiles program
Old Apr 25, 2014 | 10:58 am
  #460  
cottonpatch
 
Join Date: Dec 2009
Programs: DL PM, Hyatt Plat, SPG Gold
Posts: 1,083
Originally Posted by thelostshark
I'm an SPG platinum, but I don't see that status reflected in my DL profile. I do see my SPG # in the DL profile, but nothing that mentions my SPG status. Right beside my SPG # there's something that looks like a couple links of a chain, or a paper clip, or something. I'm not sure what that signfies. Could it be status?

Just wondering what, if anything, I need to do to make sure my SPG status is in my DL profile. It will save me the baggage fee. Thx tls
Thanks for noting the detail that you did. I just checked my profile and note that it has the same chain link. My profile also has a purple SPG logo next to it and I've confirmed that the SPG no. is correct. My explicit level of SPG status (Plat) is not noted. I'm guessing that the "link" is good as long as your number is OK and the chain link is showing. Sorry I can't confirm beyond that if the correct status level will be recognized and that appropriate benefits are extended.

I can say that the Crossover Rewards program has worked as promised up to this point for me. I'm very happy with it. But......that won't help you if you have some agent that wants to ignore what your bennies are. I'd document what I could if I were you and ask for supervisory help if the front line is non-helpful.
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