Originally Posted by AJCU

I have had this card 4 days, and am in love partially because of the concierge.

We ordered a screen off of Ebay from a company in China. The description, in broken English said that it would come with tutorials to show how to code and customize the screen. (We ordered it from here because we are engineering students who need this for a project and they had the best price). The screen came with no tutorials. We could not find anything on the internet, nor from the original manufacturer, and we really did look hard! The original manufacturer is also in China, and had NO contact information on their website, no email or phone. On Ebay there was virtually no way to contact either except through message (which still has not been responded to). With a deadline of Monday, I thought I would call AMEX to see what they could do to get me to tutorial guide and practice code. They came back in 36 hours with an email that has 5 mb worth of data and presentations from the manufacturer. This blew me away since we could not find a single thing. So, in a sense, they saved our engineering project from losing a critical piece!