Originally Posted by
Superorb
I booked a 2 night stay at a Dublin Carlson hotel for the end of June and we need to cancel that trip. However, there is no cancel/modify button for this booking, but all my other bookings have the cancel buttons. When I booked the terms said I had until 24 hours before check-in to cancel. How do I cancel?
These are situations where you need to not only call to cancel but also should consider making it a practice to get and keep the cancellation number/details and verify the details of the cancellation.