The misunderstanding in a nut-shell
So the misunderstanding centers around this:
"Customer must also present a boarding pass for travel on a Star Alliance flight departing from the local airport"
and in particular what is a Star Alliance flight.
The united rep and their manager said any UA ticketed flight qualifies as a star alliance flight.
As I understand it, most of you are saying it needs to be *A metal.
So whose right?