Originally Posted by
Littlegirl
Can I ask, were you not advised about this ahead of time as we have been told that customers will be aware of the catering change on these 321 flights?
I'm not sure how this could work in practice?
Should BA be proactively calling all customers booked on these services? In English and Russian?? I've just done a dummy booking on ba.com on these specific A321 services in WT in both directions and nothing is mentioned.
In decades of flying BA in all classes, with all levels of status (except Premier!) during these years, the only comms I have had from BA in advance of my flights has been one SMS informing me of a delay and one SMS informing me of a cancellation... never anything about the service offered on my flights..