Originally Posted by
Dave Noble
If you are owed recompense under EU261, then push for the EUR300 due . given that you almost seem resigned to not getting it, might want to let someone like euclaim.co.uk take it over and you will likely get the money minus their cut
That they have offered a sop of 6000 miles doesn't take away any proper compensation being due
I just filed a claim through euclaim. I dont expect anything so if i get something that's well a bonus.
I am not happy with the 6000 avios now as everyone else has said its a bit too low and is i guess given for small complains and doesnt justify the fact that we had to wait for almost 4 hours without any proper information.
Originally Posted by
layz
I personally prefer email, but then either method is a bit of a lottery. Get the right person and you'll hit the jackpot, get the wrong person and they'll give you little.
Those 4500 Avios plus a few dollars redemptions are great, need to make use of them next time I'm in the US. It makes our EU Reward Flight Savers look expensive, even though I also consider them excellent value.
I just mailed them. I m thinking of mailing again and asking for 10-15K more avios or will that be too desperate?
Yeah 4500 avios redemptions are great. I have saved thousands of dollars and sometimes i have had tickets worth $300-350 paid via 4500 avios!